Reference

Terms That Govern Your kf77 Account

These terms set out what you agree to when you open and use a kf77 account — covering deposits via bKash, Nagad or Rocket, how your wallet works, and what we expect from you.

Account eligibility rulesWallet and payment termsbKash, Nagad, Rocket coveredJurisdiction-dependent accessAccount security obligations
kf77 Terms That Govern Your kf77 Account
TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget from any page in the lobby. Our support team can clarify specific clauses, account restrictions, or wallet eligibility questions in real time.
Email Support Send detailed queries about account terms, withdrawal holds, or eligibility to our support address. We respond to written requests within one business day.
Account Help Centre The Help Centre in your account dashboard covers common terms questions — wallet rules, account verification steps, and what triggers a review on your account.
HOW WE OPERATE

How kf77 Handles Your Account Data

We keep your account data secure using SSL encryption across every page and transaction. Your bKash, Nagad, or Rocket details are never stored on our servers — payment verification runs through the respective wallet provider's own authentication flow, so your PIN stays with you.

Data Retention

We retain account records for as long as required by the laws of our operating jurisdiction. You can request a summary of the data we hold by contacting support through live chat or email.

Account Security

Every login triggers an OTP to your registered mobile number. If you suspect unauthorised access, lock your account immediately from the security settings page and contact support.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from the footer of any page.

Requesting Changes

To update your registered mobile number, wallet details, or personal information, go to Account Settings or contact support. Identity verification is required before any sensitive detail is changed.

Common Questions About These Terms

If something in the terms is unclear, these answers cover the questions we hear most often from account holders in Bangladesh.

Account eligibility depends on your age and the laws of your region. Access is only available where our platform is permitted under local law. Check your local regulations before registering.

Yes. All three wallets work for deposits and withdrawals. Withdrawals are sent back to the same wallet used for the deposit, and we verify the account holder before releasing funds.

We may suspend or close your account if you breach these terms. Any balance held in your wallet at the time of closure is handled according to the relevant clause in the full terms document.

Contact support via live chat or email with your account details. We will provide a summary of the personal data we hold, subject to identity verification and applicable data laws.

These terms are governed by the laws of the jurisdiction in which kf77 is licensed. Availability of the platform in Bangladesh depends on local law and eligible regions, which you should verify independently.

We post updated terms here and send a notification to your registered contact details. Continuing to use your account after the effective date means you accept the revised terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.